You will need to check with the countries you are travelling to/transiting through to determine if they will accept an Emergency Passport:
You must come in-person to our office in GENEVA to apply for an emergency passport. Emergency passport services are not available in Bern or Zurich at this time. Please plan to arrive Monday-Friday any time between 9:00-11:00am and 2:00-3:30pm. To ensure a smooth visit, kindly let us know the day and time you expect to attend so we can book the appointment and inform the guard.
- How to find our office in GENEVA - how to find us
Please bring the following items with you:
- Two recent, good quality passport-sized photos that meet the Photo Requirements. If you are not able to get photos taken before attending don’t worry, we can do them at the appointment.
- Any original ID documents you have that shows your name and/or photo.
- Proof of your current residential address - this can be a digital document which you can email to us.
- Bank card (compatible with online payments) to pay the Emergency Passport fee of AUD $250 (2024 Fee).
You will complete the application form and additional paperwork in our office at your appointment. The emergency passport can take up to 2 business days to process but we aim to have it ready the following day around 3:00pm.
The emergency passport has no chip, 4 visa pages and will be issued with a validity of between 7-12 months (depending on your travel plans).
When the emergency passport is ready you can either:
- Pay the Swiss postage fee (AUD $10.00 for normal registered mail or AUD $33.00 for Express next day registered mail) at the appointment. We can only send your passport to a Swiss address (friend, family, hotel).
- Collect in person.
- Organise your own courier for possible same-day delivery within Switzerland using Swissconnect.
You don't have a credit card - Another person may pay on your behalf, there are two options:
- Another person may pay on your behalf, however if they are not present at your appointment, we can accept their credit card payment if they complete and sign our Credit Card Authorisation Form. You must bring the signed authorisation form or have them email it to our office before your appointment.
- At the appointment we can send either an SMS or email link to another person who can pay the fee online for you at the time of the appointment.
Let us know when you expect to attend and if you have any questions: [email protected]